This is raw informating displayed with the approval of American Golf - It is here to allow AG to inform us what must be deleted before we refine it into a Life Style Manual for BiteSize Golf to utilise in the development of 12 to 18 year olds.
Any objections to Copywrite will be accepted and material removed.
1 Complaint Handling 2 Using Development Challenges… 3 Customer innovation 4 Customer loyalty 5 Customer Service Management 6 Developing world class internal service 7 Improving customer service 8 Putting customers first 9 Recognising retail theatre 10 Shop floor management 11 Test Shopping 12 Self Coaching 13 14 15 16 17 18 19 20 21 22 23 24
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